Job management software for plumbing services
Job cards, PIRB COCs and geyser callouts for plumbing businesses
Omni Field is job management software for plumbing businesses. It schedules emergency callouts and planned work, shows where each plumber is, captures the job card and compliance paperwork on site, and sends the invoice before the van leaves. It keeps working offline when the signal drops.
Plumbers in South Africa register with the PIRB and issue a plumbing certificate of compliance on geyser and hot-water work.
Dispatch plumbers faster, track emergency call-outs in real-time, and capture before/after photos on every job.
Purpose-built plumbing job and work management software for South Africa's trades.
We understand plumbing services challenges
Running a plumbing services business comes with unique obstacles. Omni Field is built to solve them.
Emergency call chaos
Burst pipes don't wait. Without instant dispatch, customers call competitors while you're still figuring out who's available.
No proof of work
Insurance claims and disputes without photo evidence leave you vulnerable. Paper job cards get lost or damaged.
Missed follow-ups
Geyser replacements and leak repairs need follow-up visits. Manual tracking means missed revenue opportunities.
Pricing inconsistency
Different plumbers quoting different prices damages your reputation and profitability.
Parts tracking nightmare
Knowing which van has which fittings is guesswork. Technicians waste time driving back for parts.
Cash flow delays
Waiting for paperwork to come back before invoicing delays payment by days or weeks.
Features built for plumbing services
Every feature designed with plumbing services workflows in mind.
Emergency Priority Dispatch
Flag urgent jobs like burst pipes and alert the nearest available plumber with one-tap acceptance.
Before/After Photo Capture
Mandatory photo documentation at each job stage.
Protects against disputes and builds customer trust.
Real-Time Plumber Tracking
See exactly where every plumber is.
Share live ETAs with customers waiting for emergency repairs.
Automated Time Tracking
GPS-verified arrival and departure times. Accurate job costing and payroll without manual timesheets.
Digital Job Cards
Capture customer signatures, job notes, and material usage on mobile. No more lost paperwork.
Geyser & Appliance Tracking
Maintain records of installed geysers, valves, and fixtures with service history per property.
Inventory Tracking
Track pipe fittings, valves, and consumables across vehicles. Get alerts when stock runs low.
Recurring Maintenance Schedules
Set up automatic reminders for geyser services, drain cleaning, and preventive maintenance contracts.
Customer Portal Access
Let customers view job history, upcoming appointments, and request new services online.
Offline-Capable Mobile App
Works in basements and areas with poor signal. Syncs automatically when back online.
Job Scheduling
Drag-and-drop scheduling with team availability view. Manage reactive and planned work efficiently.
How plumbing services teams use Omni Field
A streamlined process from job creation to completion.
- 1
Job Request Received
Customer calls or submits online request. Job is created with all details and urgency level.
- 2
Plumber Dispatched
System identifies nearest available plumber with the right skills. One-tap assignment.
- 3
On-Site Work
Plumber captures photos, logs materials used, records time, and gets customer signature.
- 4
Invoice & Payment
Invoice generated automatically from job data. Customer pays on-site or receives digital invoice.
What plumbing services businesses achieve
- Respond to emergency call-outs sooner with priority dispatch to the nearest plumber
- Eliminate paperwork with digital job cards and mobile signatures
- Get paid same-day with on-site invoicing and card payments
- Reduce disputes with mandatory before/after photo documentation
- Never miss a follow-up with recurring maintenance scheduling
- Track parts across all vehicles with inventory alerts
- Improve customer satisfaction with live ETA updates
- Give clients portal access to job history and service requests
Ready to modernize your plumbing business?
Start free and see whether Omni Field fits your plumbing business.
No credit card required • 30-day free trial • Cancel anytime
More for plumbing services businesses
- Scheduling and dispatch
- Quoting and invoicing
- Job card app
- Job card
- Certificate of compliance
- PIRB and the geyser COC
- Gas COC and SAQCC Gas
- SARS tax invoice rules
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