Job card and job management app for plumbers in Stellenbosch

Built for the way Stellenbosch plumbers actually work

Between the university, the wine farms and the surrounding smallholdings, a single team serves residential, agricultural and commercial sites in the same week. An emergency callout is quoted on the phone, done in an hour and then invoiced days later from a notebook, which is where the money leaks. Omni Field puts the schedule, the technician’s location, the job record and the invoice in one place, so the job that was finished this morning is invoiced this morning.

Winter rainfall runs from June to August and summers are hot and dry, which shapes the year for plumbers here: burst pipe repairs and geyser replacements do not arrive evenly across twelve months. Recurring work can be scheduled ahead of the season it belongs to, and emergency callouts can be dropped into a day that is already planned without losing the rest of it.

Areas covered around Stellenbosch

Teams using Omni Field dispatch across Die Boord, Paradyskloof, Idas Valley, Jamestown, Welgevonden and Cloetesville, and anywhere else in Western Cape. Jobs carry an address and a pin, the dispatcher can see which technician is nearest, and the customer gets an arrival window rather than "sometime this afternoon".

• Die Boord
• Paradyskloof
• Idas Valley
• Jamestown
• Welgevonden
• Cloetesville

The work, and the paperwork that follows it

Plumbers in Stellenbosch book burst pipe repairs, geyser replacements, blocked drains, leak detection and bathroom installations. Each of those leaves site with a Certificate of Compliance, a job card and an invoice.

Plumbers registered with the Plumbing Industry Registration Board issue a Certificate of Compliance for qualifying water installations, and IOPSA membership is common in the trade. Omni Field generates the job document from the job record itself and stores it against that job, so the copy the customer received and the copy you can find later are the same document.

A week of plumbing work in Stellenbosch

A working week here usually mixes booked work with whatever comes in that morning. Blocked drains and leak detection can be planned days ahead and slotted against the technician who is already working that side of Stellenbosch. Emergency burst pipe repairs cannot, and they arrive on the days you are already full.

Omni Field keeps both on one schedule. A dispatcher can see who is free, who is nearest and what is already booked, move a job without phoning three people, and tell the customer when someone will actually arrive. Recurring work, the kind that renews quietly if you never miss it, is scheduled once and repeats.

The record follows the technician rather than the office: job notes, photographs, the customer’s signature and a Certificate of Compliance are captured against the job on site. By the time the bakkie is back on the road, the invoice can already be with the customer.

Load shedding and patchy signal

The mobile app captures job details, photographs and signatures offline and syncs when the connection returns. A technician on a site with no coverage, or working through a load shedding slot, still records the job properly, and nothing has to be re-entered from memory that evening.

What it costs

There is a free plan for a solo operator. Paid plans start at R149 a month including one technician seat, then R149 per extra seat, including 15% VAT. Viewer users are free, and admin seats are R99 a month on PaYu and R199 on Growth. Prices are shown and charged in Rand, so there is no exchange rate between the quote and the debit order.