What does Omni Field cost?

There is a Free plan at R0. PaYu is R149 per month plus R149 per technician seat. Growth is R349 per month including one technician, then R349 per extra seat. Business is quoted. All advertised prices include 15% VAT. Viewer users are free; admin seats are R99 per month on PaYu and R199 on Growth.

Does Omni Field handle insurance panel work?

Omni Field manages the job, the quote, the invoice and the customer communication, and it does not model the insurance panel procurement flow specifically. There is no insurer dispatch email parsing and no per insurer SLA timer. If panel work is most of your revenue, compare that requirement directly.

Does Omni Field work outside South Africa?

Yes. Prices display in local currency for South Africa, Nigeria, Ghana, Kenya, Egypt, Rwanda and Côte d'Ivoire, and billing is processed in Rand with the Rand amount shown before payment. There are country pages for nine African markets.

Where does the information about PlanMyCrew on this page come from?

From PlanMyCrews public website at planmycrew.com, checked on 6 September 2026. This page describes Omni Field's own capabilities and how PlanMyCrew presents itself, and makes no claim about features PlanMyCrew does or does not offer.

Comparison

Omni Field and PlanMyCrew, compared for South African contractors

Q: Is Omni Field an alternative to PlanMyCrew?

For general trade and service work, yes. Both are South African field service platforms billed in Rand. PlanMyCrew presents itself as built around the insurance panel contractor workflow, while Omni Field is general job and field service management across nine African markets.

Omni Field and PlanMyCrew are both South African field service platforms billed in Rand. They aim at different work. PlanMyCrew presents itself as built around the insurance panel contractor workflow, while Omni Field is general job and field service management for trade businesses across nine African markets.

Start free See pricing

Information about PlanMyCrew comes from their public website, checked 2026-09-06. PlanMyCrew is based in South Africa and is Named subscription tiers published on their pricing page, quoted in South African Rand on month to month terms with no lock in contract. An entry tier is presented as free forever for a small crew, and the top tier is listed as custom. A free trial is advertised with no credit card required, and a separate oversight portal for corporate clients is presented as free forever..

Why teams choose Omni Field

Omni Field is built for general trade and service work rather than one procurement channel, so plumbing, electrical, HVAC, solar, security and appliance work all run through the same job record.
Prices display in local currency for South Africa, Nigeria, Ghana, Kenya, Egypt, Rwanda and Côte d'Ivoire at a fixed rate, and there are country pages for nine African markets.
Payments run through Paystack, so a customer can settle an invoice by card or bank transfer from a link, with no separate merchant account to open. Payouts land in 2 to 3 days and carry a 1% transaction charge.
Customer notifications go out over WhatsApp as well as email, sent from inside the job record so the message and the job history stay together.
Technician and admin seats are priced per plan, viewer users are free, and there is a Free plan at R0.

When PlanMyCrew may suit you better

PlanMyCrew is field service management software presented on its own site as built for South African insurance panel contractors, facilities management companies, estate managers, body corporates and trustees.

Their site describes the insurance panel workflow in detail, including parsing insurer dispatch emails into jobs, SLA countdown timers per insurer and panel compliant invoicing, and it names the South African panels it supports. Their site also states the product was built by a contractor who ran an insurance panel business. If most of your revenue arrives through insurer panels, that is a workflow Omni Field does not model, and it is worth seeing theirs.
Their site presents an oversight portal for corporate clients such as estate managers, body corporates and facilities management companies as free forever. A buyer whose customers want to watch a panel of contractors should look at how each product handles that.
Omni Field was founded in 2025, so it is a younger product with a shorter public history. If a track record is part of how you buy, weigh that honestly.

What Omni Field gives an African service business

What Omni Field provides, by capability
Capability	Omni Field
Countries priced for	Prices display in local currency for South Africa, Nigeria, Ghana, Kenya, Egypt, Rwanda and Côte d'Ivoire at a fixed rate.Billing is processed in South African Rand, and the Rand amount is shown before payment.
Plans and entry price	Free at R0, PaYu at R149 per month plus R149 per technician seat, Growth at R349 per month including one technician plus R349 per extra seat, and Business is quoted.All advertised prices include 15% VAT. Viewer users are free; admin seats are R99 per month on PaYu and R199 on Growth.
Taking payment from customers	Card and bank payments through Paystack, with no separate merchant account to open. Payouts in 2 to 3 days, with a 1% transaction charge.
Customer notifications	Email and WhatsApp, sent from the job record so the thread stays attached to the work.There is no customer facing SMS channel.
Field app	An installable PWA for technicians that tolerates patchy signal, holding work in a sync queue until the connection returns.Offline tolerant with a sync queue, not a fully offline application.
Route planning	Multi-stop route optimisation that orders a technician's day around their appointment windows and time on site.Up to 60 stops per route. The ordering is solved on free-flow travel times; the times shown are traffic aware.
GPS and geofencing	Live technician tracking, geofence boundaries around sites with arrival and departure alerts, and clock-in that is verified against the site geofence.
Accounting	Xero and Sage Accounting South Africa, connected per account from system settings.
Client portal	Customers can see their jobs, quotes, invoices and documents in a portal on your own branded site.
Quoting and invoicing	Build a quote, convert it to a job, and invoice from the completed work without rekeying line items.

Questions about switching

How Omni Field lines up against the other platforms African service businesses look at.

Try it on your own jobs

30 days free, no credit card. Prices include VAT and billing is processed in South African Rand.

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