Is Omni Field an alternative to ServiceTitan?

For small and mid-sized African contractors, yes. Both cover dispatch, job tracking, quoting and invoicing. ServiceTitan sells into the North American market and writes for larger contracting businesses, which is a different shape of company to the ones Omni Field is built for.

Can I see Omni Field's pricing without talking to sales?

Yes. Prices are published on the pricing page and you can start a 30 day trial without a credit card. Free is R0, PaYu is R149 per month plus R149 per technician seat, and Growth is R349 per month including one technician.

Does Omni Field include GPS tracking and route planning?

Yes, both are part of the platform. GPS gives live technician positions, site geofences raise arrival and departure alerts, and clock-in is verified against the geofence. Route planning orders up to 60 stops around their appointment windows, and the times shown are traffic aware.

How are Omni Field's AI tools charged?

AI usage is metered against credits that you purchase, and several of the twelve tools are gated by plan tier. AI is not included at no extra cost, so treat credit spend as a budget line rather than an unlimited extra.

Where does the information about ServiceTitan on this page come from?

From ServiceTitan's public website at servicetitan.com, checked on 3 September 2026. This page states what Omni Field does and how ServiceTitan presents itself, and does not claim that ServiceTitan lacks any feature.

Comparison

Omni Field and ServiceTitan, compared for African contractors

Omni Field is field service management software for small and mid-sized trade businesses across Africa, with pricing published on the website and billing processed in South African Rand. ServiceTitan is a field service platform headquartered in the United States, and its website invites visitors to book a demo to discuss pricing rather than listing a price.

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Information about ServiceTitan comes from their public website, checked 2026-09-03. ServiceTitan is based in United States and is Quoted on request. Their website invites visitors to book a demo to discuss pricing..

Why teams choose Omni Field

Omni Field publishes its prices. Free is R0, PaYu is R149 per month plus R149 per technician seat, and Growth is R349 per month including one technician, all including 15% VAT.
A 30 day trial with no credit card means a small contractor can run real jobs through the system before anyone speaks to a salesperson.
Billing is processed in South African Rand, with local currency display for South Africa, Nigeria, Ghana, Kenya, Egypt, Rwanda and Côte d'Ivoire at a fixed rate.
GPS tracking, geofencing, geofence verified clock-in and multi-stop route planning are part of the platform rather than a separate fleet product.
Viewer users are free and admin seats are priced separately (R99 per month on PaYu, R199 on Growth), so a two person office supporting three technicians pays for three technician seats plus the admin seats it actually uses.

When ServiceTitan may suit you better

ServiceTitan is a field service platform for contracting businesses, headquartered in the United States.

ServiceTitan sells into the North American market and its own site is written for larger contracting businesses. If that is the shape of your company, read their material and judge it directly rather than through ours.
Omni Field is built for small and mid-sized teams. If your requirement list includes deep North American payroll, warranty and franchise reporting, work through it carefully against both products.
Omni Field was founded in 2025. If your procurement process weighs years in market and a large installed base, that is a fair point against a younger platform.

What Omni Field gives an African service business

What Omni Field provides, by capability
Capability	Omni Field
Billing currency	South African Rand, with local currency display across seven African countries at a fixed rate.The Rand amount is always shown before payment.
Plans and entry price	Published on the pricing page: Free at R0, PaYu at R149 per month plus R149 per technician seat, Growth at R349 per month including one technician plus R349 per extra seat, Business quoted.All advertised prices include 15% VAT.
Taking payment from customers	Paystack card and bank payments, no separate merchant account, payouts in 2 to 3 days, 1% transaction charge.
Scheduling and dispatch	Assign and re-assign jobs across the team, with status tracked from booked through to complete.
GPS and geofencing	Live tracking, site geofences with arrival and departure alerts, and clock-in verified against the geofence.Verified clock-in flags out of zone entries. It does not clock technicians in automatically.
Route planning	Multi-stop routing that respects appointment windows and time on site across a technician's day.Up to 60 stops per route. The ordering is solved on free-flow travel times; the times shown are traffic aware.
Assets and inventory	Track stock, parts and customer assets, and tie them to the jobs that consumed or serviced them.
Quoting and invoicing	Quote to job to invoice in one chain, with line items carried through each step.
AI tools	Twelve AI tools across scheduling, reporting and drafting, metered against purchasable credits.Several tools are gated by plan, and credits are bought separately.
Seat model	Technician and admin seats are the billable units. Viewer users are free.

Questions about switching

How Omni Field lines up against the other platforms African service businesses look at.

Try it on your own jobs

30 days free, no credit card. Prices include VAT and billing is processed in South African Rand.

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