Comparison

Omni Field and Fusion Software, compared for South African teams

Fusion Software is a South African business suite where jobs and field service is one module among CRM, stock, accounting, projects and HR, sold through a booked demo. Omni Field is a job management product for trade businesses with published Rand prices per technician seat, a Free plan, Paystack payments and WhatsApp updates.

Information about Fusion Software comes from their public website, checked 2026-09-09. Fusion Software is based in South Africa and is No prices were published on the pages loaded. The site invites a booked demo, and the product is sold as a suite of modules, so the cost depends on which modules a business takes..

Why teams choose Omni Field

  • You can start without a demo: the Free plan is R0 and the 30 day trial asks for no card, so a real cycle of jobs goes through before any conversation about price.
  • Every price is published in Rand with VAT included on the pricing page and read from the same rows billing uses.
  • The product is built around the job card: photos, tasks, parts, time and the client signature on the phone, then a VAT invoice with a payment link from the same record.
  • Live GPS tracking, geofenced clock-in and multi-stop route planning cover the field side without a separate module.
  • Xero and Sage Accounting South Africa connect per account for businesses that already keep their books elsewhere.

When Fusion Software may suit you better

Fusion Software is a Johannesburg-headquartered business software company with a Cape Town office whose suite covers CRM and sales, an online store, jobs and field service, tickets and helpdesk, projects and timesheets, stock and manufacturing, accounting and human resources, alongside software development services.

  • Fusion Software is a suite: CRM, online store, stock and manufacturing, accounting and HR from one vendor. A business that wants its ERP and its field service in one system will find Omni Field too narrow.
  • Fusion offers custom software development, system integration and BI reporting as services. A business with bespoke process needs may value that.
  • Fusion lists offices in Johannesburg and Cape Town and names industries it serves. If in-person implementation and a local account manager matter, ask them directly.

What Omni Field gives an African service business

What Omni Field provides, by capability
CapabilityOmni Field
Countries priced forPrices display in local currency for South Africa, Nigeria, Ghana, Kenya, Egypt, Rwanda and Côte d'Ivoire at a fixed rate.Billing is processed in South African Rand, and the Rand amount is shown before payment.
Plans and entry priceFree at R0, PaYu at R149 per month plus R149 per technician seat, Growth at R349 per month including one technician plus R349 per extra seat, and Business is quoted.All advertised prices include 15% VAT. Viewer users are free; admin seats are R99 per month on PaYu and R199 on Growth.
Taking payment from customersCard and bank payments through Paystack, with no separate merchant account to open. Payouts in 2 to 3 days, with a 1% transaction charge.
Customer notificationsEmail and WhatsApp, sent from the job record so the thread stays attached to the work.There is no customer facing SMS channel.
Field appAn installable PWA for technicians that tolerates patchy signal, holding work in a sync queue until the connection returns.Offline tolerant with a sync queue, not a fully offline application.
Route planningMulti-stop route optimisation that orders a technician's day around their appointment windows and time on site.Up to 60 stops per route. The ordering is solved on free-flow travel times; the times shown are traffic aware.
GPS and geofencingLive technician tracking, geofence boundaries around sites with arrival and departure alerts, and clock-in that is verified against the site geofence.
AccountingXero and Sage Accounting South Africa, connected per account from system settings.
Client portalCustomers can see their jobs, quotes, invoices and documents in a portal on your own branded site.
Quoting and invoicingBuild a quote, convert it to a job, and invoice from the completed work without rekeying line items.

Questions about switching

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